At Reedsyltd, we strive to ensure our authors are matched with the best professionals for their projects. We stand behind the quality of the experts in our network and aim for complete satisfaction.
Requesting a match through Reedsyltd is always free. There are no upfront fees or hidden charges for the matching service itself.
When you hire a professional through our network, payments and refunds are governed by the specific agreement between you and the professional. We recommend reviewing the individual professional's refund policy before making a deposit or starting work.
If you are not satisfied with the matching service provided by Reedsyltd, please contact us at info@reedsyltd.com. While we cannot directly guarantee a refund for work performed by independent professionals, we will do our best to mediate and find a resolution, which may include matching you with a different professional at no extra cost.
Refunds will not be issued for projects that have been completed and approved by the author. Any claims for refunds must be made within 14 days of the milestone delivery or project completion to be considered for mediation.
If you have any questions about our Refund Policy, please contact us at info@reedsyltd.com.